Summit GM Chevrolet GMC Buick - Fort McMurray, Alberta

Dargal O.

💕💕

karamjeet M.

Good day , but not very good for me and my all family we are really really disappointed ,
We find vehicle online at Autotrader from Fort Macmurry ,
salesman Grayson Gellately lie lie too too much to me and RBC finance
He told me vehicle will be brand new but on paperwork it will be 3700 kms on it to give you discount , but he did this to hide the truth Vehicle was badly dented on the top roof on both sides ,
And in schedule even Coady give me wrong delivery ETA ,
It supposed to deliver on June 19-20 but sadly I received a call 2 hours before to pick my vehicle very short notice .
When we arrived to pick vehicle it's terribly terribly dirty I have proof pics , the worst worst thing there is missing charger in my car , and not even this THERE IS HUGE DENTS ON ROOF SIDE DOORS , dents on both sides of roof . And now dealership manager John said dents happen during shipping
So I should be covered by shipping company which was hired by the dealership BEFORE making deal of car and signing paperwork I ask salesman that it's safe to get delivered car HE TOLD ME THEIR SHIPPING COMPANY IS 100% profession they shipped so many vehicles from them and never have had any issues , but sadly shipping company said no they won't going to cover it they don't want to increase their Insurance claims .
JUST WONDERING IS IT NOT POSSIBLE TO TRUST ON GM TEAM MEMBERS ANYMORE ?

Tony S.

I recently purchased my third vehicle from Summit GM, and I cannot say enough good things about my experience with Mike Allen and Sam. From start to finish, they made the process seamless, transparent, and enjoyable.

Mike was an absolute pleasure to work with. He took the time to understand exactly what I was looking for in a vehicle and guided me through the options without any pressure and answered all my questions with patience and expertise. The test drive was a breeze, and they made sure I felt completely comfortable before moving forward.

Once a deal was agreed upon, the finance team stepped in and exceeded my expectations. Sam was incredibly professional and transparent, walking me through every detail of the financing process. He explained all the options clearly, and made sure I understood all the terms. There were no surprises or hidden fees—just honest, straightforward service.

What really stood out was how well Mike and Sam worked together to make the entire experience stress-free. They communicated clearly, kept me informed at every step, and ensured I left the dealership feeling confident and excited about my purchase.

If you’re looking for a dealership that values its customers and provides top-notch service, I highly recommend Summit GM. A big thanks to Mike and Sam for being professional and humble. I’ll definitely be returning for my next vehicle and will recommend them to everyone I know!

Josh K.

Tried to sell me a truck without applying the right discount (Oil Sands Employee). They admitted fault and asked if they could give them a chance to make up for it. Needless to say I went to Edmonton (Northgate GMC) for my next two trucks. All of my warranty issues and service visits have been miserable at Summit. Unfriendly service advisors who are not positive or timely when engaged by consumers regarding their transportation investment. Issues of concern regarding my vehicles scheduled appointments are started on 4+ hours after drop off time, issues are unresolved 50% of the time, several visits required to fix a warrantable issue. Vehicles given back dirty on the outside AND the inside when returned. When I talk to others in the community the feedback has been the same regarding both sales and service. Most people prefer to get 2-3 quotes for a vehicle of interest at Edmonton or Calgary dealerships. Maybe that’s why they treat people poorly, because the vehicle wasn’t purchased from them.

Joanne M.

It was a long journey but once the decision was made to trade in my Tahoe for a new, higher trim Tahoe, the team at Summit made it happen! I got the vehicle I’ve always wanted for manageable payments. Thank you to Jason, Courtney and Will for making me a repeat and happy customer!

Chantille H.

Had a great trade-in experience! The sales team, managers, and finance department were amazing to deal with. Everything was quick and hassle-free. Great customer service all around. Strongly recommend checking out the new Buick Encores, such a lovely ride!

Ryan P.

Summit has been great to me for their service work! Mellisa Lehr has been great to me since I brought in my vehicle. Gave me multiple updates when my vehicle went in late and when it finally went in. You do need to understand this dealership is extremely busy and need to have the right expectations when you bring your vehicle to them. My vehicle actually wasn't safe to drive due to an airbag module and they provided me a loaner vehicle in the mean time that met my expectations. I do have to say this dealership is one of the better ones in town and I haven't had any issues with them!

Winston B.

I don’t often write reviews, but after the remarkable experience I had, it would be a disservice not to share. I walked into the dealership feeling overwhelmed, fully intending to leave and seek help elsewhere. That’s when Melisa stepped in—and everything changed.

From the moment she greeted me, Melisa exuded a level of professionalism, empathy, and efficiency that’s incredibly rare. She took the time to truly listen to my concerns, carefully assessed the situation, and then sprang into action with a sense of purpose and calm that instantly put me at ease.

What stood out most was her attention to every single detail. She made sure my vehicle was not only fixed properly, but that the process was handled smoothly and cost-effectively. Melisa saved me both time and money, but more importantly, she spared me a great deal of stress.

By the time I left, the frustration I came in with had been replaced by relief and gratitude—and yes, a smile. Melisa turned what could have been a terrible experience into one of the best examples of customer care I’ve ever encountered. She went above and beyond in every possible way.

Melisa, you’re an absolute credit to your dealership. Thank you for everything!