Mindful Matters Counselling and Psychological Services - Paradise, Newfoundland and Labrador

Hailey P.

This office has helped my daughter and her future exponentially. Initially, I was provided general information and made them aware of my circumstances and unsure of my ability to utilize the services for my child.

They contacted me a short time later and came up with an action plan and were transparent about fees, options and the process.

We were given the appropriate forms, interviews and assessments; everything went exactly as per what I was told.

Having a diagnosis ensures my child gets the help she needs, access or qualifications to such available resources out in the community. The diagnosis carries forward to her attempt at post secondary and transferable to learn and grow with her needs as they are or as they change to be able to seek impactful accomodation as she transitions to employment or potential internships.

I am forever grateful for the compassion, empathy, positive regard and level of professionalism and effective communication throughout the process.

I was very appreciative of the follow up appointment after diagnosis to speak about the findings, the options based off the diagnosis.

I felt confident for my child, and the diagnosis explains alot of her struggles that went unsupported through. K-12, although I Knew there was "something" but without an official paper diagnosis; she could not avail of additional support in school or if qualified services or products were covered by a medical drug plan; we could not claim them.

I was very appreciative and humbled by the experience and as a sole support mother; it's been a hard and scary road with my only child when it came to advocacy and knowing she needed supports.

My daughter has a new sense of confidence and reassured by the diagnosis. She took any academic issues she had personally. With the diagnosis, it set her free. She didn't have to internalize shame, insecurity and unworthiness. She now knows it's a difference in her brain to create processing at a different speed. There is no blame and there may be may not be things to do to help with it but it validated her BEST was actually HER best unlike that accusations or projected assumptions that she was lazy, undisciplined or interested.

Stigma of stereotypes about mental health or disability needs to change, but when a child and their parents are dedicated and trying their best: it needs to be recognized and supports still given if the child struggles.

Mindful Matters NL. Liberated my child from all that negative stigma and stereotypes to empower her with knowledge, dignity and self directed narratives.

The staff made the space feel safe and confidential. They have great communication and really spoke to me and my child as an individual with autonomy. It felt judgement free, not imposing with treatment options and gave my child freedom from her past hauntings from bullying by peers, academic bullying by ignorant and overtly aggressive adult educators and from her negative inner dialogue based off those bias and hurtful instances.

Mindful Matters NL restored some of my teenager's childhood innocence. The twinkle returned to her eyes after being broken from the trauma of the education system with no support for navigation of their systems.

Words cannot express gratitude and money cannot return the blessing they helped bestow upon my daughter.

My daughter said it was the first place to actively listen, work with her and give her options. She was not talked at or spoken down on. She said it was not scary, nor was it antagonizing. She felt tended to and nurtured for the first time by an institution or medical setting.

The persons we dealt with had positive regard for cultural sensitivity and practices with diversity, equity and inclusionary foundations to help with the framework towards the service/diagnosis to provide us with informed care that included harm reduction lens. They also showed understanding of Intersectionality and how us being BIPOC in itself caused additional barriers under certain circumstances.

Thank you

Alex K.

It's a scam, they can't even provide general information to you about services they offer without you paying them. To clarify I mean general info like what's involved in these things what it covers, not asking specifications about a person just simply what they offer so i can figure out if its the service im looking for, Extremely disappointed.

Josh C.

This was just the help I needed. Highly recommend

Amira N.

Colby P.

Jennifer C.