McDougall Auctioneers Ltd - Emerald Park, SK

Greg C.

Great place to purchase! Shout out to both Erin and Tammy in the office for exceptional service today - dealing with my paperwork revision and issues that I caused! Both were super quick to help and top notch in doing so!

Peter T.

We sold some household items and bought several vehicles via McDougall Auctions. The buyer's and seller's fee was 15% at each end. These guys have moved away from smaller items and have very limited service for small items which are usually grouped on a pallet and sold as a lot. We discussed with the sales person that we wanted several items to be separated from the 'bunched lot' . Unfortunately, our request was ignored, We did very poorly on the lot sale, McDougall made promises that they could not or will not honor. Their expert appraisers have very limited knowledge on construction machines and vehicles. They are all about the quantity of large machines and equipment they can list and not the value discussed to get the item listed by their so called expert team.
Very disappointed with the sale and service results.

Connie W.

If I were to write the number of ways these guys will try and scam you out of money or sell you something that certainly doesn’t work or doesn’t run, I’d be here for an eternity.
First, never consign anything with them. They don’t even open boxes and just throw it on a pallet and then take 50% of whatever you might manage to scrape out of there with. Tell me you don’t care without telling me you don’t care.
Also, expect that everything you buy will be end of life, not working, broken, and with vehicles, nothing listed in the description. They cover this by stating that everything should be viewed ahead of time in person and put further disclaimers in that just because something might run at the time of the listing doesn’t mean it will at pickup. Fair enough. Wait, what? Really they should just say that you should expect nothing. Zero service, zero honesty, zero accountability. I guess there is one constant that you can look forward to and that’s the crazy fees they charge. They’re constantly upping their fees and providing less service.
Apparently their latest scam is to sell lots of items and not include half the stuff, tell you to call their office then never call back and do nothing. This is FRAUD. Zero refund. Zero care.
Pick up is terrible from any of their home locations, with long wait times, total chaos, and general unhelpfulness combined with employees who clearly hate their lives and cashiers who don’t want to be there, but try picking something up from their City of Regina yard auctions. Or do yourself a favour and don’t try it. The invoice states there will be help in the yard, but there is nothing. No machinery to move dead vehicles and the dumbest jamming of them all in together. So much for having our own flat deck ready to go. We had to call a tow and watch two trucks and four guys struggle for two hours to get a vehicle out of its parking spot. Even they were extremely unimpressed. That’s what passes for help? Honestly, it’s just par for the course here.
Seriously, avoid this place at all costs.

E R.

As a long time McDougall Auction customer, I was surprised and very disappointed in my most recent experience.
Read the fine print….. they now charge a minimum $20. fee per item you purchase.
So, a small $5. item all of a sudden is $25.
I recently bought 5 cheaper items and had an additional $100. added to my bill. To me this is a deal breaker and I will now be a “former customer”.
What used to be a good thing…is not so good anymore.

Peanuckle V.

My crippled autistic son saved for an entire year to buy a piece of equipment for his acreage. The transmission was broken and it didn’t work. He wasted thousands and they refused to let him return it. Now he has a pile of scrap. We had faith they would sell a product in working order since we paid $650 in sales fees alone they should take responsibility for the sale.

Never again will I even consider buying from this place. It’s a scam!

Daniel

Super friendly and helpful. They helped load a golf cart with the loader on the back of my truck after my ramps were a bit to steep.

Guriqbal G.

Buyer’s fee is quite high and customer service is rude, they dont cares about people commin in. Like thier motto is” Just pay & Go”

David C.

Unorganized and terrible customer service. I won an auction bid, they charged my credit card for the lot right away which is normal. When I went to go pick up my items pulling in a trailer from out of town, one of two pallets were given away to someone else. I was told I could take the one pallet or they would refund me. I told them I wasn’t about to take half of the items I bought for the same price. I told them I felt I should be compensated somehow for this issue and especially for the missing merchandise since it was technically bought and paid for and was told someone would contact me…nobody ever did. I called three more times in order to get them to refund my credit card, they kept saying a cheque is in the mail. I used to buy lots of items but as of late they have really gone downhill. Really too bad.