Jill C. Anthony - Fonthill, Ontario

Owen Juhlke

We dealt with Carmen. She lacks in communicating well, and asked us to do things that were hers to do. Told her who we were dealing with regarding our mortgage, but she seemed to forget. Emails and phone messages were bordering on rude. Will never use this office again.

Shelley Gagnon

I had an excellent experience getting my will re-done. Kind, smart and thorough. Highly recommend.

vishal verma

Outstanding service…handled my will and estate planning with precision and care. Their attention to detail and personalized approach made the process smooth and stress-free. Highly recommend.

Jessica Peart

What started out as a fairly positive experience with Carmen, ended in a pretty negative one. My partner and I just bought our first house, and Jill Anthony’s office came recommended to us by our Mortgage broker. When we initially met Carmen, she was rushed, somewhat unprofessional, but funny and helpful. Her communication was short (when she did reply). Now, we understand that this is a busy time, so delays and whatnot are expected. However, so is communicating those delays. When we went to drop off the cheque for closing costs on closing day, my partner asked Carmen if the keys were ready, she just said “no, I’ll tell you when they are.” When it was almost office closing time, we called the office and the front desk woman - I believe her name is Penny (delightful, polite, and friendly) - told us to come by in an hour and the keys should be ready.
So we came by at 440. When Penny told Carmen we were there, Carmen basically berated the woman, and was incredibly unprofessional and rude toward us (but not to our faces, behind a wall and we could very clearly hear through it). Long story short, Carmen came out 10 minutes later, told us the lock box number to get our keys, and we were on our way.
I’m sure she was under a lot of pressure, but being in the service industry myself, there is a level of respect and professionalism that is expected from someone, regardless of the level of stress on either end. Buying a house is exciting and stressful, and the person handing you the keys should at the very least be polite.
I can say Carmen did a thorough job, so I can not criticize her work at all, just her mannerisms.

Aleksandra Foulis

Fantastic experience from start to finish! Carmen facilitated the closing of our first home purchase and she was brilliant. With every road block or speed bump we encountered (and we had several), her professionalism shone through as she helped put our minds at ease with her patience and calm demeanor. I would highly recommend this office for any realty legal needs as they were able to take a near impossible situation and make it possible. Thank you!

Greg

Carmen helped us out with the purchase of our home. we didn’t use a real estate agent so her help went above and beyond. we were able to complete the transaction without any complications.

would highly recommend

Brian Thiessen

Used this firm with the sale of our property.
Worked with Carmen through the process.
A true professional
She went above and beyond answering questions, walking us through the process...etc.
Highly recommend Jill Anthony's services.

Rachel

We went into Ms Anthony’s office to pick up keys from a house sale and were met by the most abrupt, rude, condescending woman I’ve ever met in my entire life. She offered no greeting, acted like we were severely inconveniencing her, and spoke down to us (I was there with my seventy year old mother). We didn’t know the exact procedure for getting the keys - it’s not like one does this everyday - and instead of being patient and explaining things to us, she literally yelled at us in her office. It turns out that the paperwork wasn’t finished (we did not know this) and when I asked what time they closed so I could check back, she wouldn’t answer me.

I have no idea if this was Jill Anthony (as she never introduced herself) but I will never do business with anyone in this office again. Absolutely the worst customer service.

Learn to treat people with respect; we aren’t all lawyers, thank God.