Commissionaires - Calgary - Calgary, Alberta

Bhavyai G.

Worst experience for fingerprint services. The staff taking the fingerprints was very old, rude, grumpy, and arrogant and was totally uninterested in listening to what the client has to say.

I had to take ink-based fingerprint impressions for some documentation but that guy kept insisting on digital ones, for unknown reason. He initially refused to see the documents I had brought to get impressions on... When I still pulled the papers he look startled 😱 don't know why. Then with visible irritation on his face he stopped digital application and then finally went for ink impressions.

I was getting "Don't talk to me just do your digital fingerprints, pay us money, and go away" vibe from him.

I am never going to come back here again. I recommend finding other RCMP approved fingerprint service.

Jason K.

Their fingerprinting services are terrible and absolutely horrible customer service.

We were getting fingerprints done to send off to another country for background check and what we got was absolutely childish.
We had explicit instructions from immigration Canada to which the person who was performing absolutely refused to look at; the service and the product we received was horrifying.

What we received looked like a photocopy from a 20 year old elementary school photocopier that was never serviced and ran out of toner months ago.

I questioned the quality with the person who had done them and they were extremely rude and said the prints were perfect for sending away to another country.

We approached our lawyer and asked them about the quality we received and it was of their opinion that what we received is no where near the RCMP standards for doing a background check.

Commissionaires should be ashamed of their fingerprinting services, especially if they are supposed to be RCMP accredited.

Unfortunately I will not publicly post photos of the fingerprints as we do not want the prints to be floating over the internet, however I will take some clips of the pictures to show the quality of what we received.

yogi Y.

I went here to get fingerprinting done for my practicum I arrived with a letter stating that I needed DIGITAL fingerprinting done. Not one single one of their employees even looked at the letter provided even after I had stated I had one SEVERAL times, I ended up receiving physical fingerprinting and when I later noticed the mistake and tried to return to rectify it, the man seemed angry and annoyed at my concerns refused ONCE AGAIN to read the letter stating I needed digital copies and did everything but try and chase me out the door. This employee not only disregarded my concerns he also treated me like a petulant child and later when I was preparing to leave I realized he had shooed me out the door so fast because he wanted to have his smoke break. I would not recommend going here and I am applauded by their attitude and service, especially after reading MANY similar reviews to my experience all pertaining to the same man.

Tokyo D.

AWFUL SERVICE… wow, the guy with the big beard greeted me then walked in the back and never actually came back to confirm whether I would be seen. They don’t bother to answer their phones after I tried calling multiple times before showing up. This is what happens when you give an agency a monopoly on some sort of service without any competition. Two thumbs way down!!

amjad K.

One of your employees at Calgary police services information desk is super rude and un professional guy,

Michaela S.

I tried to look online for pricing before I called and wasn't finding the info I was looking for. I didn't find the website intuitive; you have to click "Request Appointment" and enter a postal code to see pricing, but unless you know that's how to find pricing you wouldn't expect it (first time I've ever looked into this service). I called to get the info I was looking for and a rude staff member told me to go look online, I said I did that first before calling but wasn't finding what I was looking for, she told me it's on the website, I said I didn't find it, after that back and forth a couple times she finally told me the steps to follow. I had stopped short of entering my postal code, so that was the missing step, then I was able to view pricing. I called 3 other businesses which were all able to provide the information I was looking for quickly and pleasantly. Why was this staff member set on being unhelpful? I took my business elsewhere.

Luisa L.

No entiendo porque en la web ponen citas walking disponibles en horario de oficina, si cuando uno llega desde la persona del desk esta con mala cara y niega que tengan walking, cuando le mostré lo que decía en la pagina me dijo que si tenía tiempo me sentará a esperar, me senté y espere que pasara la gente en orden de llegada, se suponía que era mi turno, y llego más gente con cita y los hicieron pasar sin decirme nada, si tenía que esperar más o no, simplemente como si mi tiempo no valiera, lo peor es que ya he ido antes y si me han atendido walking. Muy malo el servicio, si tienen problemas con gente de otros países pues entonces dejen una sede para esto y atiendan solo las personas que les interesan, los demás podemos ir a otro lado, me sentí totalmente discriminada!

S M.

Terrible terrible service here. So very very incredibly rude. I've never been treated so badly. I highly recommend that you don't go here. Please find another company to do fingerprints for you if at all possible. This place should be put out of business.