PuroClean Canada - Mississauga, Ontario

IReStrike

Tremendous staff, couldn't be happier with my experience with the team at PuroClean. They were able to direct me to the local office in my area and the service was top notch, good communication and responsive turnaround time! - Couldn't recommend these guys enough!

David G.

PuroClean was hired by our insurance adjuster after we suffered a fire in our storage unit. What I didn’t know, was they contracted our job out to a local entity that ended up causing more damage and heartache than the fire itself. In fact, they went out of their way to destroy some of our possessions.

The fire occurred at the end of September 2023 and to this day, despite being continuously promised one, we still have not seen any report regarding what was done to our possessions.

They destroyed items that were not even in the fire, or damaged by water. They indiscriminately threw out personal Zip drives with irreplaceable photos, actually broke into my briefcase and cleared the contents. Again, these items were not damaged in any way but they badgered us to let them take everything so they could “wipe clean the outside of these items to remove any cross-contamination”.

We complained to our insurance company and PuroClean outright lied over and over again. We are absolutely devastated.

I would steer well clear of PuroClean.

Sue B.

Excellent I would highly reccomend. Sadly this is our second time with a clean up service from water damage. When I rang our insurance company I told them that I would not allow the the company we used a few years ago Into my home. They sent Puroclean and the service, experience, promtness, courtesy was amazing. Remember if you are in an emergency and you call your insurance you do have a choice of who to have in your home.

Stuart J.

Didn't even want to give it one star but had to in order to comment. We were going to go with a different company but PuroClean assured me that their price would be in the same range as them. Assured me on at least three occasions actually. Estimate given to do emergency cleanup was doubled when submitted to my insurance company and when I phoned to question them about it they denied having ever said that! St. Catharines branch.

J H.

⭐️⭐️⭐️⭐️⭐️ Wow-what can I say!!! Thank you so much, Todd Wilton in the Durham Region, for coming by our home and helping us out with a mold issue. I emailed PuroClean to help us out with the damage from a leak and Todd responded right away and once I sent him some pictures he offered to stop by to access on his time. We were so amazed that he would do this for us. He made great recommendations. We HIGHLY recommend PuroClean (Todd)!!!!

Patricia K.

PuroClean did an excellent job of cleaning my garage and porch of carbon caused by environmental work being done on my property. They were courteous, efficient and I can highly recommend them.

Jamie G.

Hired by insurance. Months later (including hidden costs), nearly no progress. Staff is not on top of it. Overall terrible experience.

mathew R.