Von Canada - Thunder Bay, Ontario

Nothing N.

If you or your family member needs help walk the other way when you are considering von. The workers office people as have meds 4 times a day yet kept scheduling my morning visit after 11:30 while the worker is here another worker is calling to give my lunch meds then another worker who calls at 3 for my supper meds all 3 doses in 3 hours. Schedulers think it's absolutely okay while I am suffering from so much meds in a short time calls from myself yo tell them to stop and they kept doing it. I got to be so sick to my stomach and was sleeping more than I was awake. I finally go through to the head person that came to see me 2 weeks after I started and she made them realize these meds are time specific. Since the snow has fallen workers walk in they are bundled up wet boots and they don't even bother to take their boots off or their puffy jackets while they give you care. Leaving salt snow mess in your floor and you get no help from them to wash it sweep the floor they mess they leave. Asking the office to tell them to leave your boots on hallway and beside door inside for jackets and she goes on that it's cold out they have to get into your building I didn't tell them anything about it then the office person said well where are they going to leave them. That is ridiculous as well as having a worker come and speak so condescending towards me and I made a statement that day that had nothing to do with anything. With screenshots of the workers walking in with shoes on puffy jackets while giving care I really hope von I am able to show them because it's ridiculous. As well they will promise you it there is an issue that they will make sure to fix it don't fall for it because nothing is ever done and nothing changes

As J. S. G.

I recommend that you don’t go with VON if you have a job as they won’t work with your schedule if you work nights and you have a disability. Don’t care about their client. They just care about getting the job done if you want a good support service You better to get it yourself hire your own supports because these guys don’t listen to their clients. It’s only when they want to show off but it’s OK for them they don’t
care whether it’s the client just getting paid from their job and they’re on worktime whenever they want to come , so if you have a schedule, I recommend you don’t go to them but that’s with all agencies to. You’re better off not getting a job. If you have a disability, it seems like in the city. Poor service. I really hate this company as they don’t care about their client at all sometimes they leave their clients in their wheelchairs to at night just putting it out there

Jayne E.

Worst Management Ever

Banita S.

Rick L. C. L.

Clayton S.